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WebCards Support Forums » General Support Requests

1. 

   Harriet
   Member

   I did a test by sending a card to myself. However the email had a very long link, and I had to click on the 2nd part of the link to get to the card I sent.

   When I click on the first part I get to the web page that asks me to choose a picture and create a card. In looking closely at the first and 2nd part of the link, I noticed that the code is slightly different in the 2nd one it has &id=ea146c103f> where as the first part doesn't have the &id. See example below.

   To pick it up just point your Browser to the following address:
   http://confidencecenter.com/EmployeeMoraleCenter/webcards/index.php?act=do_pickup=ea146c103f <http://confidencecenter.com/EmployeeMoraleCenter/webcards/index.php?act=do_pickup&id=ea146c103f>

   Is there a way to eliminate sending the first part of the link?
   Thanks, Harriet

   Posted 1 year ago #
2. 

   corbyboy
   Key Master

   Is this being sent plain text or html? I sent myself a demo card from your installation and the email worked fine. Which email software are you using?

   Posted 1 year ago #
3. 

   Harriet
   Member

   I use Entourage - a Microsoft software for the Mac. But...I went to my Yahoo web interface that gets it before Yahoo forwards it to my Entourage email software, and on the Yahoo web it was correct.

   So, I don't know what is happening with my email program, or what would happen to other people who may be using that program, or if it's happening with other email programs. Any ideas?

   Posted 1 year ago #
4. 

   corbyboy
   Key Master

   Can you try resending the email in plain text and let me know what happens.

   Posted 1 year ago #
5. 

   Harriet
   Member

   I changed the email option from HTML to text and then the email I received had only one link, and it was correct. Thanks

   Posted 1 year ago #

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